Various aspects have to be integrated in order to set up a website. The entire world is going online, therefore you can’t afford to remain behind. The first step towards establishing an online presence is getting a website. If you have a business, and you are setting up a business website; you must keep in… Read More

As per the latest data from GSMA Intelligence, there are over 5.20 billion unique mobile users in today’s digital world. Over a year, the total number of unique mobile phone users across the globe increased by 102 million. If you have decided to build a mobile application, the biggest challenge is choosing between Android vs…. Read More

Most of us were convinced until last year that it would take at least another decade for artificial intelligence to become mainstream. And then the pandemic happened. It changed how humans interact with technology in ways unimaginable before 2020. The wave of global lockdown turbocharged tech deployment across industries. AI and machine learning adoption are… Read More

The explosion of customer success strategies in SaaS software companies is no surprise. Interestingly, the key metrics in the form of customer retention and engagement forms the core of every SaaS business strategy.

Customer service expectations are higher than ever before. Consumers usually pay in order to get good customer service. Well, businesses can no longer be profitable by being reactive. For companies that belong to every domain, will forever be a defining year.

Business world today depends mostly on technology. With most businesses relying on customer support for traffic, engagement and growth, customer support automation is becoming essential.

Working from home or working remotely has become the new norm. In light of the ongoing pandemic, organizations have been forced to adopt a ‘new normal’. To ensure business continuity amidst uncertainty, it has become imperative to allow remote working. Advanced technology and digitization have made this move easier. As a result, the dependence on… Read More