You receive this error if you have upgraded plesk/php on your server. Access your server via SSH and switch to ”root”. Stop the MySQL daemon [root@server /]# /etc/init.d/mysqld stop Now start it with no user information: [root@server /]# mysqld_safe –skip-grant-tables & Now you should be able to access the database without the root password. To… Read More

When installing CMS (Content Management System) from cPanel, you may receive this error. This is because the same CMS (Content Management System) was installed earlier from cPanel. When it’s installed from cPanel >> Fantastico / Softaculous, it creates a cache file under the account. To fix this, no need to contact your web hosting provider…. Read More

You might receive error as below when accessing Horde from webmail on a cPanel installed server. It allows you to login. But, when you access specific email account, it shows this message/error. It usually happens when you migrate servers OR rebuild it. User <email account>  is not authorised for Mail The reason for the error… Read More

warn [cpanel] Cpanel::AdminBin::adminrun(postgres) (exit code = 1) set error in context postgres: warn [Postgres::updateprivs] Encountered error in Postgres::updateprivs: postgresadmin had an unknown error When PostgreSQL is installed on the server, accessing it (PostgreSQL databases) from cPanel shows offline. In such situations, best way to troubleshoot is refer /usr/local/apache/logs/error_log. See what they show. If they report… Read More